In an interview with Chief Learning Officer editor Tim Sosbe, Susan Wright, Sales and Leadership Training Manager for BellSouth, reveals
- Why she delivered AMAs Leading With Emotional Intelligence workshop on-site at BellSouth
- How she worked with the AMA course leader to customize the course content to meet her objectives
- The outcomes of the workshop that she observed and measured
- Her next-step recommendations for others interested in delivering this course in their organization
Listen to this 8-minute interview now.